We are seeking a qualified and detail-oriented Merchant Operations Officer to join our team in Kuwait. The ideal candidate will be responsible for managing and supporting merchant relationships within our banking network.
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Responsibilities
- Onboard new merchants onto our banking platform.
- Process merchant applications and ensure compliance with regulatory requirements.
- Provide technical support and assistance to merchants regarding card acceptance and payment processing.
- Resolve merchant disputes and inquiries.
- Monitor and analyze merchant performance metrics.
- Utilize bank card systems (PowerCard Switch, CMS) and the KNET portal for merchant management and data analysis.
Qualifications
- Bachelor’s degree in Computer Science or a related field (preferred).
- Understanding of banking systems and processes (a plus).
- Experience using bank card systems like PowerCard Switch and CMS (preferred).
- Proficiency in Microsoft Office Suite (Excel and Word).
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Fluency in Arabic (reading and writing) for entering merchant details into the KNET portal.
- Minimum of 2 years of relevant experience (banking experience a plus, but not mandatory).
Benefits
- Competitive salary and benefits package (details not mentioned).
- Opportunity to work in a fast-paced and dynamic financial environment.
- Potential for career growth within the company.
Application Instructions
Interested candidates with a valid residency visa in Kuwait should submit their CV to careerjan2017@gmail.com.
Please Note:
- We list jobs submitted by employers. kuwaittalentpool.com does not verify employers or guarantee job details.
- Be aware: legitimate jobs never require upfront payment