We are searching for a dedicated and experienced Call Center Agent to join our team in Kuwait City. This is a fantastic opportunity for a passionate individual to play a vital role in our restaurant’s customer service operations.
Responsibilities
- Customer Service: Handle incoming calls from customers, answer inquiries, and resolve issues in a friendly and professional manner.
- Order Taking: Take and process customer orders accurately and efficiently.
- Marketing and Sales: Promote restaurant offerings and encourage repeat business.
- Data Entry: Maintain accurate records of customer interactions and orders.
Qualifications
- Experience: 2-3 years of call center experience, preferably within the restaurant industry.
- Knowledge: Familiarity with restaurant operations and menus is a plus.
- Communication: Excellent verbal and written communication skills in Arabic.
- Customer Service: Strong customer service orientation and a commitment to exceeding expectations.
- Technical Skills: Proficiency with computers and call center software.
Benefits
- Competitive Salary: Earn a competitive salary between 300-350 KWD.
- Work Environment: Work in a fast-paced and dynamic call center environment.
- Growth Potential: Opportunities for career advancement within the company.
Application Instructions
If you meet the qualifications and are eager to join our team, please send your CV via WhatsApp to +965 60972794.