Food Dispatcher Opportunity at Matbakhi in Al Qurain, Kuwait

Matbakhi, a delicious restaurant in Al Qurain, Kuwait, is searching for a dedicated Food Dispatcher to join their growing team. In this role, you’ll play a vital role in ensuring smooth and efficient order processing, from receiving customer requests to coordinating deliveries.

Responsibilities

• Order Management:
  • Receive and process customer orders from various sources like call centers, online platforms, and walk-in customers.
  • Coordinate with kitchen staff to ensure orders are prepared accurately and on time.
  • Manage and prioritize multiple orders to optimize delivery efficiency.
• Communication & Customer Service:
  • Communicate effectively with delivery drivers and customers regarding order status and updates.
  • Handle customer inquiries about orders and resolve any issues promptly.
• Record Keeping:
  • Maintain accurate records of orders and deliveries for future reference.

Qualifications

• Organization: Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Communication: Strong communication and interpersonal skills.
• Attention to Detail: Meticulous attention to detail and accuracy.
• Computer Skills: Familiarity with computer software is a plus.
• Customer Service Focus: A genuine commitment to providing excellent customer service.

Benefits

• Competitive salary and benefits package (details not mentioned).
• Opportunity to work in a dynamic and fast-paced environment.
• Be part of a team dedicated to delivering delicious food experiences.

Application Instructions

If you are a detail-oriented individual with a passion for exceptional customer service, we encourage you to apply! Send your CV to hr@matbakhi.co