Dar Al Teeb Luxury Perfumes, a renowned fragrance company, is seeking a dedicated Call Center Agent to join their team in Al Ardiyah, Kuwait. This is an excellent opportunity for a passionate individual to build a career in a dynamic and growing company.
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Responsibilities:
- Provide exceptional customer service by answering questions about our luxurious perfumes, their prices, and availability.
- Actively listen to customer needs and concerns to find solutions and ensure satisfaction.
- Respond promptly and accurately to a high volume of inquiries via phone calls, emails, and chat.
- Efficiently manage all customer interactions and document issues and resolutions in the company database.
Qualifications:
- Arab Nationality: Must be a citizen of an Arab country.
- Experience: At least 1 year of experience in a customer service or call center role is preferred.
- Communication Skills: Excellent verbal and written communication skills in Arabic.
- Problem-Solving Skills: Ability to identify and resolve customer issues efficiently.
- Computer Skills: Proficient in using computers and common office software.
- Positive Attitude: Enthusiastic, patient, and enjoys working in a fast-paced environment.
Benefits:
- Competitive salary of 300 KWD per month.
- Full-time position with flexible working hours.
- Opportunity to work for a reputable company in the fragrance industry.
Application Instructions
If you are a qualified and motivated individual who thrives in a customer-centric environment, please send your CV to daralteebluxuryperfume@gmail.com
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