A leading software company in Kuwait City is seeking a skilled and experienced Tech Support professional to join our dynamic team. This is an exciting opportunity for individuals with a passion for technology and a strong understanding of database systems and virtual servers.
Responsibilities:
- Provide technical support to users, resolving hardware and software issues.
- Troubleshoot and diagnose problems related to SQL, MySQL databases, and virtual servers like VMware and Hyper-V.
- Install, configure, and maintain software applications.
- Provide technical training and guidance to users.
- Document and track technical support issues.
- Stay updated on the latest technology trends and best practices.
Qualifications:
- Minimum 2-3 years of experience in technical support or a related field.
- Strong knowledge of SQL, MySQL databases, and virtual servers (VMware, Hyper-V).
- Excellent troubleshooting and problem-solving skills.
- Ability to communicate technical information clearly and effectively.
- Strong customer service orientation.
- Ability to work independently and as part of a team.
Benefits:
While not explicitly mentioned in the ad, working for a reputable software company in Kuwait likely offers competitive compensation and benefits package.
How to Apply:
If you are a skilled and experienced Tech Support professional with a passion for technology and a strong understanding of databases and virtual servers, we encourage you to apply! Please send your CV (resume) to WhatsApp +965 67669202.