A reputable organization in Ardhiya, Kuwait is seeking a skilled and experienced Technical Support Specialist to join their IT team. In this role, you will provide technical support to staff, troubleshoot IT problems, and ensure the smooth operation of the company’s IT infrastructure.
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Responsibilities
- Provide technical support to employees via phone, email, and in-person assistance.
- Troubleshoot and resolve a variety of IT problems, including hardware, software, and network issues.
- Install, configure, and maintain computer systems, peripherals, and software applications.
- Manage user accounts and access permissions.
- Monitor network performance and identify potential problems.
- Implement and maintain network security measures (discuss during interview).
- Provide technical guidance and recommendations to ensure efficient IT operations.
- Document technical issues and solutions (discuss during interview).
- (Additional duties may apply. Discuss during interview.)
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred).
- Minimum of 3-5 years of experience in IT support or a similar role.
- Strong understanding of computer hardware and software.
- Experience with operating systems such as Windows and macOS.
- Experience configuring network devices like switches and access points.
- Knowledge of local area networks (LANs) and wide area networks (WANs) (discuss during interview).
- Familiarity with network security principles (discuss during interview).
- Experience with surveillance systems (CCTV) (a plus).
- Knowledge of Microsoft Dynamics 365 (D365) (highly preferred).
- MCSE and/or CCNA certifications (preferred but not mandatory).
- Valid Kuwaiti driver’s license (preferred but not mandatory).
Benefits
- Competitive salary and benefits package (details to be discussed during interview).
- Opportunity to work in a fast-paced and dynamic environment.
- Gain valuable experience in a technical support role.
How to Apply
Interested candidates who meet the qualifications should send their CV to itjob2k23@gmail.com.
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