We are seeking an experienced Female Customer Service representative with a background in the Medical and Healthcare sector. The ideal candidate will possess excellent customer service skills and have experience in managing client relationships within the healthcare industry. This role requires a transferable residency and offers an opportunity to work in a dynamic environment.
Responsibilities
- Customer Service: Provide exceptional support to clients, addressing their inquiries and concerns related to medical and healthcare services.
- Client Relationship Management: Maintain and build positive relationships with clients, ensuring high levels of satisfaction.
- Issue Resolution: Handle and resolve customer complaints and issues in a professional and efficient manner.
- Communication: Clearly communicate information about services, policies, and procedures to clients.
- Documentation: Maintain accurate records of customer interactions and transactions.
- Collaboration: Work closely with other departments to ensure cohesive service delivery and address any service-related issues.
Qualifications
- Experience: Previous experience in customer service or CRM roles within the Medical and Healthcare sector is required.
- Skills: Excellent communication and interpersonal skills.
- Residency: Transferable residency in Kuwait.
- Education: Relevant qualifications in customer service or a related field are advantageous.
Benefits
- Competitive salary and full-time employment.
- Opportunity to work in the healthcare sector and contribute to customer satisfaction.
- Supportive and professional work environment.
Application Instructions
To apply for this position, please contact +965 55023637. Applications will be reviewed on a rolling basis, and early applications are encouraged.