We are seeking an experienced IT Repair Technician to join our team at an IT company based in Shuwaikh, Kuwait. The ideal candidate will be responsible for repairing and maintaining a range of IT equipment, including printers, PCs, and monitors. This full-time role requires strong technical skills, excellent problem-solving abilities, and a commitment to providing top-notch customer service.
Responsibilities:
- Repairs and Maintenance:
- Perform repairs on various equipment, including printers, PCs, monitors, and other IT hardware.
- Diagnose and troubleshoot technical issues on-site throughout Kuwait.
- Conduct preventative maintenance to ensure the longevity and optimal performance of IT systems.
- Documentation and Reporting:
- Document all repairs and maintenance activities.
- Provide detailed reports on issues, repairs, and maintenance performed.
- Customer Service:
- Offer exceptional customer service by addressing and resolving client concerns.
- Install and configure software and functions as per specifications.
- Additional Duties:
- Perform various other duties based on company needs and circumstances.
- Collaborate with team members to address complex issues and complete tasks efficiently.
Qualifications:
- Experience: Proven experience in repairing electrical or mechanical equipment is required.
- Education: Relevant educational qualification in IT or a related field.
- Skills:
- Strong problem-solving skills and technical aptitude.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Certifications: Certification as an IT Technician (e.g., CompTIA A+) is a plus.
- Visa: Must possess a transferable Visa No. 18.
- Driving License: A valid Kuwaiti driving license is an advantage.
Benefits:
- Location: Shuwaikh, Kuwait.
- Type: Full-time position.
- Salary: Competitive salary based on experience and qualifications.
Application Instructions:
Interested candidates should send their CV along with their current and expected salary to:
- Email: situation.vacant@outlook.com