At Novartis, we are driven by a purpose to improve and extend people’s lives through innovative science. As a Therapeutic Area Partner, you will be a key player in building meaningful relationships with healthcare professionals (HCPs) to drive sales performance and deliver value to customers and patients. You will serve as the face of our customer-centric approach, creating impactful customer experiences that lead to sales growth in a compliant and ethical manner. This entry-level role is ideal for individuals passionate about making a difference in healthcare and collaborating within a dynamic team environment.
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Key Responsibilities
- Sales Growth: Identify and prioritize high-potential HCPs and stakeholders by leveraging data analysis to influence prescription decisions, ultimately driving competitive sales growth.
- Customer Engagement: Engage with HCPs through in-person and virtual interactions, leading value-based conversations to understand their challenges, decision drivers, and opportunities.
- Customer-Centric Experiences: Create personalized customer journeys by reflecting preferences and using multiple engagement channels to deliver memorable and meaningful experiences.
- Relationship Building: Establish and nurture long-term relationships with opinion leaders and key medical influencers to improve patient outcomes and ensure the right treatment is delivered at the right time.
- Customer Insights: Gather deep insights from HCPs and stakeholders to better understand their business needs, translating feedback into actionable plans that exceed their expectations.
- Collaborative Solutions: Work with cross-functional teams to design and implement solutions that address unmet needs of customers and patients, positioning Novartis as a trusted partner.
- Ethical Integrity: Uphold Novartis’ Code of Ethics, ensuring that all customer and internal interactions are transparent, respectful, and in compliance with company policies.
Qualifications & Skills
- Work Experience: Prior experience in sales within the healthcare, pharmaceutical, or related business sectors is desirable. An established network within the target customer group is a plus.
- Education: A bachelor’s degree in a related field such as life sciences, healthcare management, or business is preferred.
- Sales Skills: Strong selling and account management skills with the ability to influence and negotiate effectively with HCPs.
- Communication & Interpersonal Skills: Excellent communication skills (both written and verbal) in English with the ability to build rapport and trust with clients.
- Customer Insights & Problem Solving: Ability to gather and analyze customer feedback and insights to create solutions that add value.
- Compliance & Ethics: Strong adherence to ethical practices and compliance standards, with a track record of maintaining integrity in customer and business interactions.
- Cross-Functional Collaboration: Experience working with teams across different functions to drive solutions and meet business objectives.
- Adaptability & Learning: Willingness to continuously learn and adapt in a fast-paced environment, staying updated on industry trends and customer needs.
Key Performance Indicators (KPIs)
- Sales performance against targets.
- Quality of customer engagement and feedback.
- Development of long-term relationships with key HCPs.
- Compliance with ethical standards and company policies.
- Ability to collaborate effectively with cross-functional teams.
Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, wellness, and retirement benefits.
- Opportunities for professional growth and development through training programs.
- Inclusive and collaborative work culture that fosters innovation.
- Flexible work arrangements to support work-life balance.
- Access to cutting-edge technologies and tools to drive business success.
- A supportive environment focused on personal and professional well-being.
Application Instructions
Ready to join a community that’s passionate about making a difference in patients’ lives? Apply now by submitting your resume through our online portal. If this role is not the perfect fit, join our Novartis Talent Network to stay connected and receive updates on future career opportunities.
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