Christian Dior Couture is seeking an experienced and proactive Operations Manager to oversee and enhance our operations in Kuwait. This role is crucial in ensuring compliance with company standards and delivering exceptional customer service. If you have a strong background in retail management and operations, this is an exciting opportunity to join a prestigious brand.
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Responsibilities
Compliance and Training:
- Oversee adherence to company policies, procedures, and standards by all associates, including safeguarding company assets and managing inventory.
- Train and coach staff in operational tasks, such as POS procedures, safety protocols, and inventory management.
Staff Management:
- Assist in staffing, scheduling, and supervision of teams, focusing on key areas like Cashiers, Security, and Maintenance.
- Manage payroll budgets and control operational expenses to ensure financial efficiency.
Inventory Management:
- Monitor accuracy in receiving, transfers, damages, and returns to maintain inventory integrity.
- Conduct regular inventory cycle counts and coordinate communication between the store and central distribution.
Operational Oversight:
- Produce and maintain operational reports to ensure compliance with company policies.
- Ensure back-of-house operations are organized and secure, overseeing all opening and closing procedures.
Customer Service Excellence:
- Inspire and provide outstanding service to customers, ensuring a high-quality shopping experience.
- Resolve issues affecting service efficiency and productivity.
Qualifications
Education and Experience:
- Minimum of 5 years of retail store management experience, with a strong operations focus.
- Proven ability to manage multiple aspects of retail operations effectively.
Skills:
- Strong interpersonal and communication skills.
- Proficiency in managing payroll, inventory control systems, and POS systems.
- Ability to maintain accurate records and documentation.
Key Competencies
- Leadership: Ability to inspire and manage a diverse team effectively.
- Organizational Skills: Strong ability to prioritize tasks and manage time efficiently.
- Problem-Solving: Capacity to address challenges proactively and develop effective solutions.
Benefits
- Career Growth: Opportunities for professional development within a globally recognized luxury brand.
- Dynamic Environment: Work in a fast-paced, exciting retail environment with a focus on excellence.
- Employee Discounts: Enjoy exclusive employee benefits, including discounts on products.
Application Instructions
If you meet the qualifications and are excited about this opportunity, please submit your application, including:
- An updated CV
- A cover letter detailing your relevant experience and interest in the role
We look forward to your application and the possibility of welcoming you to our team!
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