Christian Dior Couture is seeking a dedicated Deputy Boutique Manager to support our boutique operations in Kuwait. As an ambassador for our brand, you will assist the Boutique Manager in optimizing performance and profitability while ensuring the highest level of customer service.
Key Responsibilities
Team Management and Boutique Performance:
- Assist the Boutique Manager in designing optimal team organization and recruiting top talent.
- Manage and motivate the boutique team, ensuring effective training and development.
- Conduct regular store meetings to discuss performance, sales training, and product knowledge.
- Monitor and analyze boutique KPIs to implement action plans for improvement.
Clientele Service and Management:
- Participate in coordinating sales promotions and events to enhance customer engagement.
- Implement and monitor CRM programs to build relationships with VIP clients.
- Act as an ambassador for the brand, fostering direct contact with key clientele.
Boutique Operations & Administration:
- Ensure adherence to company policies, procedures, and guidelines.
- Oversee back-office operations, ensuring all documentation is organized for audits.
- Monitor compliance with security procedures and manage boutique expenses.
- Conduct inventories and monitor pricing accuracy to minimize stock losses.
Qualifications
Education and Experience:
- Proven experience in luxury retail management, preferably in a boutique setting.
- Strong understanding of retail operations and customer service principles.
Skills and Competencies:
- Excellent leadership and communication skills.
- Ability to analyze performance metrics and develop strategies for improvement.
- Strong organizational skills with a focus on detail and efficiency.
What We Offer
- Career Development: Opportunities for professional growth within a globally recognized luxury brand.
- Dynamic Environment: Work in a fast-paced and exciting retail setting.
- Employee Benefits: Enjoy exclusive employee discounts and perks.
Application Process
If you are passionate about luxury retail and have the skills to lead our boutique team, please submit your application, including:
- An updated CV
- A cover letter outlining your relevant experience and interest in the role
We look forward to your application and the possibility of welcoming you to our team!