Smartcat is on a mission to revolutionize the multilingual content industry with its wall-to-wall Language AI platform. Serving a market valued over $100 billion, we address the inefficiencies of traditional content creation and translation methods. As a dynamic Series C company experiencing rapid growth, we are looking for a talented Solutions Architect to join our team. This role offers a unique opportunity to leverage cutting-edge technology to help global enterprises streamline their localization processes and achieve exceptional ROI.
Responsibilities
- Client Partnership: Collaborate with Customer Success Managers and Account Executives to deliver technical solutions tailored to client needs.
- Product Familiarization: Within the first three months, become proficient with Smartcat’s platform and its capabilities to deliver technical demos and respond to technical inquiries, RFIs, and RFPs.
- Technical Sales Support: Provide localization and technical support for the sales team, effectively qualifying opportunities and assisting technical buyers.
- Value Engineering: Work with sales teams to engineer customer value by identifying pain points that can be addressed through Smartcat’s technology and optimized localization processes.
- SOW Production: Collaborate with clients to create Statements of Work (SOWs) ensuring optimal onboarding experiences.
- Feedback Loop: Regularly provide insights to product teams on client needs and opportunities for innovation.
Qualifications
- Experience: Strong technical presales experience, preferably in a SaaS environment.
- Technical Skills: Advanced skills in troubleshooting complex technical issues and designing custom solutions.
- Localization Expertise: Background in localization with an understanding of workflows, processes, and localization engineering, including experience with relevant tools and best practices.
- Analytical Skills: Strong research and analytical abilities to identify and address technical challenges.
- Communication Skills: Excellent communication skills, capable of conveying technical concepts to both technical and non-technical stakeholders.
- Negotiation Skills: Strong negotiation and influencing abilities to manage client expectations effectively.
- Teamwork: Excellent teamworking skills in a fast-paced, dynamic environment.
- Data-Driven Approach: Ability to justify decisions with concrete metrics.
- Growth Mindset: A commitment to personal and professional growth, with readiness to work in a highly intense startup environment.
Benefits
- Fully Remote Work: Join a global team of over 200 professionals, fully remote since 2020, promoting flexibility and work-life balance.
- Innovative Environment: Be part of a company redefining the $50 billion language translation industry through AI-powered SaaS solutions.
- High-Impact Role: Play a crucial role in driving change and innovation within a traditionally rigid industry.
- Growth Opportunities: Participate in the exciting transition of Smartcat from a post-Series C startup to a company with over $100M in ARR and a $1B valuation.
- Inclusive Culture: Experience a culture that values diversity and high performance, with a commitment to respect and appreciation for all individuals.
Application Instructions
If you meet the qualifications and are eager to contribute to Smartcat’s mission, please apply through our career portal. Confirm your email address to complete your application process.