Confidential is seeking a dedicated Barista to join our team. The successful candidate will provide exceptional customer service, expertly prepare and serve a variety of coffee drinks and other beverages, and maintain a clean and organized workspace. This role is vital in creating a welcoming atmosphere and ensuring a positive experience for all customers.
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Key Responsibilities
Customer Service
- Greet customers warmly and assist them with their orders in a friendly, professional manner.
- Provide product information and recommendations to enhance the customer experience.
- Handle customer inquiries, complaints, and feedback tactfully, escalating issues when necessary.
Beverage Preparation
- Prepare and serve coffee drinks by following prescribed recipes and techniques (e.g., espresso, caffe latte, cappuccino).
- Accurately take orders, paying attention to details such as coffee blend preferences and dairy/sugar ratios.
- Prepare and serve a variety of other beverages, including teas, smoothies, and specialty drinks.
Sales and Transactions
- Sell and serve products courteously, safely handling hot drinks.
- Process customer transactions accurately using POS systems or cash registers.
- Accept cash, credit card, or mobile payments, providing correct change to customers.
- Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Inventory and Stock Management
- Maintain inventories by replenishing coffee supplies and stocking coffee brewing equipment, snacks, and pastries.
- Monitor stock levels and communicate inventory needs and shortages to the café manager.
Cleanliness and Safety
- Maintain a clean and organized work environment, including the coffee bar, equipment, and customer seating areas.
- Adhere to all food safety standards and cleanliness guidelines.
- Ensure a safe and healthy work environment by following organization standards and sanitation regulations.
Continuous Improvement
- Improve quality results by studying, evaluating, and redesigning processes, implementing changes, and enhancing the coffee bar’s appearance.
- Stay updated on industry trends and best practices through educational opportunities and publications.
Additional Duties
- Wrap, label, or date food items for sale.
- Prepare, reheat, and serve meals and snacks as needed.
- Perform other related duties as assigned by the direct manager.
Qualifications
- Education: High school diploma or equivalent.
- Experience: Previous experience as a barista or in a similar customer service role is preferred.
- Skills: Familiarity with POS systems and cash handling.
Application Instructions
Interested candidates should submit their applications promptly to be considered for this opportunity.
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