Genesys Cloud Developer

Genesys Cloud Developer

Braintrust is seeking experienced Genesys Cloud Developers at various levels (I, II, and III) to join our dynamic team. This role offers an exciting opportunity to work on innovative solutions in the Genesys Cloud environment. We are looking for candidates with the Genesys Cloud CX certification and a strong background in software development.


Key Responsibilities

Developer – Level I:

  • Develop, upgrade, test, implement, and document software components of client applications.
  • Communicate with end users, business analysts, and systems analysts to determine features, requirements, and solution design.
  • Troubleshoot and resolve application issues as needed.
  • Participate in code reviews and apply corrections as required.

Developer – Level II:

  • All responsibilities associated with Level I.
  • Lead development efforts consisting of multiple developers or multi-thread development projects.
  • Design, document, and enforce architectural and design standards.
  • Troubleshoot and resolve complex application issues.

Developer – Level III:

  • All responsibilities associated with Level I & II.
  • Advise others on detailed specifications for application programming.
  • Supervise the writing/revision of program documentation and operational procedures.

Qualifications

Level I:

  • BA/BS in Computer Science or related field, or equivalent experience.
  • 1-3 years of experience in software development.
  • Knowledge of C#, .NET, Java, SOA, or similar languages.

Level II:

  • BS/BA in Computer Science or related field, or equivalent experience.
  • 3-5 years of experience in software application development.
  • Advanced knowledge of software tools, platforms, and processes.

Level III:

  • BA/BS in Computer Science or related field, or equivalent experience.
  • Over 5 years of experience in software development and project management.
  • Expert knowledge of software tools, platforms, and processes.

Skills Required

  • Proficiency in ETL tools, especially DataStage scripting.
  • Strong problem-solving skills and ability to work collaboratively.
  • Excellent written and verbal communication skills.

What We Offer

  • A collaborative and innovative work environment.
  • Opportunities for professional growth and advancement.
  • Flexibility to work remotely.

Application Instructions

If you meet the qualifications and are interested in this opportunity, please submit your application. We look forward to having you join our team at Braintrust!

APPLY HERE

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