Food & Beverage Manager

Join Accor, a global leader in responsible hospitality, where passion, innovation, and a heart-centered approach to service define everything we do. With over 45 brands, 5,600 hotels, and 10,000 restaurants in 110 countries, we are committed to pushing boundaries in hospitality. As a Food & Beverage Manager, you’ll lead our F&B team in delivering exceptional guest experiences while driving business success. If you have a passion for food, leadership, and innovation, we’d love to have you on our team as a Heartist®—because hospitality is truly a work of heart.

Responsibilities:

• Provide positive leadership to the entire Food & Beverage Department, ensuring recruitment, training, motivation, and staff recognition are aligned with promoting productivity and guest satisfaction.
• Act as a proactive member of the hotel’s management team, fostering communication, cooperation, and teamwork among all staff.
• Commit to delivering personal guest service excellence and ensure guest and colleague concerns are handled professionally and promptly.
• Analyze industry trends and competition to develop new and innovative products and services for food and beverage offerings.
• Oversee the recruitment, selection, training, and performance management of all F&B team members, ensuring operational excellence.
• Develop and update job descriptions, training manuals, and operational systems for all positions within the department.
• Foster a strong team culture through consistent leadership, operations planning, and succession planning.
• Coach and mentor team members, encouraging them to exceed guest expectations and supporting their career development.
• Set and monitor goals, action plans, and performance metrics related to Colleague Engagement, Guest Satisfaction, and Financial results.

Operational Duties:

• Ensure all quality standards and operational procedures are implemented consistently across all food and beverage outlets.
• Collaborate with the General Manager to provide professional development opportunities for the F&B management team.
• Uphold high standards of professional conduct and ethics in all interactions with colleagues, customers, vendors, and the community.
• Create and execute programs to drive revenue in F&B outlets, including special events and seasonal promotions.
• Manage social media content to increase awareness, reputation, and revenue for F&B programming.
• Participate in the budget process and ensure optimal staffing in F&B outlets based on business volumes.
• Review and update menus for F&B outlets and room service, ensuring alignment with corporate standards.

Qualifications:

• Experience: 3-4 years of F&B management experience in 5-star hotels.
• Service-focused personality with previous leadership experience.
• Proven ability to build and maintain strong relationships with stakeholders.
• Strong communication and networking skills; able to lead by example and foster a strong team culture.
• Knowledge of in-room dining, serving, and bartending is an asset.
• Highly motivated, organized, and results-oriented, with the ability to thrive under pressure.
• Effective people management and interpersonal skills.
• Fluent in Thai and English.

Benefits:

• Employee Benefits: Access to discounted rates at Accor hotels worldwide.
• Career Growth: Opportunities to develop your talent through Accor’s learning programs and advance your career within our properties and globally.
• Corporate Social Responsibility: Contribute to community and sustainability efforts through our CSR and ESG activities.

Application Instructions:

If you are a passionate leader with a drive for excellence in food and beverage management, we encourage you to apply.

APPLY HERE: