Alghanim Industries is seeking a motivated Sales Associate to join our team and support our customers in the showroom. This role focuses on understanding and meeting customer needs, promoting products and services, and driving sales to achieve company targets. As a Sales Associate, you will gain hands-on experience in sales, customer service, and showroom operations while working in a dynamic, team-oriented environment.
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Responsibilities
Sales
- Actively promote products and services to customers, enhancing their shopping experience.
- Maximize sales transactions and strive to achieve and exceed pre-set sales targets for cash, credit, warranties, and accessories.
- Develop a deep understanding of product knowledge to effectively assist customers.
- Convert sales opportunities into successful transactions.
- Create sales invoices and efficiently use BO & POS applications to process sales.
Customer Service
- Provide exceptional customer service with a presentable appearance and a positive attitude.
- Engage with customers in a friendly, honest, and approachable manner.
- Understand and anticipate customer needs, offering product recommendations based on individual requirements.
- Expedite the sales process and ensure customer satisfaction.
- Clearly explain delivery, installation, return, and exchange policies to customers.
- Maintain a professional demeanor to avoid conflicts or arguments with customers.
Operations
- Stay updated on all in-store promotions, discounts, and credit offers.
- Maintain the confidentiality of company information, including sales figures.
- Follow company safety and security procedures at all times.
- Conduct regular stock checks, reporting any issues to stock control and showroom management.
- Ensure accurate pricing and proper display of products according to planograms.
- Keep the sales area organized, clean, and accessible for customers.
- Master computer applications such as Outlook, SAP, POS, and BO for seamless operations.
Qualifications
- Experience: 0-2 years in sales or customer service (preferred but not required).
- Skills:
- Good communication skills, with proficiency in English.
- Ability to work collaboratively in a team environment.
- Strong customer service orientation and willingness to learn.
- Education: High school diploma or equivalent.
Benefits
- Opportunity to work in a leading, diverse organization with growth potential.
- Competitive salary and commission structure based on performance.
- Ongoing training and development to enhance product knowledge and sales skills.
- Supportive team environment that encourages professional growth.
Application Instructions
Interested candidates are encouraged to submit their resumes through our online portal or email. Join Alghanim Industries and become a part of a successful team where your contribution matters.
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