Teamlead E-Commerce Management

alltours flugreisen gmbh is seeking a Teamlead E-Commerce Management to lead our e-commerce and customer relationship management initiatives. This remote, full-time position allows you to take strategic and operational control of our e-commerce platforms, including alltours.de, byebye.de, alltours.at, alltours.nl, alltours.ch, and the mein alltours app. In this role, you will play a crucial part in developing and implementing our digital roadmap to boost revenue and enhance customer loyalty.

Key Responsibilities

Strategic Leadership

• Overall Responsibility: Take charge of the entire e-commerce sector, overseeing all activities related to our web portals and mobile application.
• Digital Roadmap Development: Create and execute a digital strategy focused on increasing sales and improving customer retention.
• Customer Relationship Management: Manage CRM processes before, during, and after the booking journey to strengthen customer connections.

Website and User Experience Optimization

• Usability Enhancements: Optimize website usability and the booking process to ensure a seamless user experience.
• Customer Journey Analysis: Analyze and enhance the customer journey using key performance indicators (KPIs) and A/B testing.

Marketing and Performance Management

• Performance Marketing Oversight: Lead performance marketing efforts, including SEO, SEA, social media, display advertising, affiliate marketing, and meta-search.
• Collaboration with Teams: Work closely with IT, marketing, sales, and external agencies to ensure alignment and efficiency in e-commerce initiatives.

Team Leadership

• Team Development: Lead and mentor the e-commerce team, fostering a culture of continuous improvement and professional growth.
• Trend Monitoring: Stay updated on trends in digital commerce and tourism to keep our strategies relevant and effective.

Qualifications

Skills and Experience

• Performance Marketing Expertise: Strong knowledge in performance marketing, web analytics, and conversion optimization.
• Analytical Mindset: Excellent analytical skills combined with a hands-on approach to problem-solving.
• Technology Affinity: A keen interest in new technologies and digital trends.
• Creative Thinker: Innovative thinking with strong communication skills to effectively convey ideas and strategies.

Professional Background

• Experience: Several years of experience in e-commerce, preferably in the travel industry or a related field.
• Leadership Skills: Proven experience in leading teams and collaborating with cross-functional teams.

Educational Background

• Degree: A degree in e-commerce, digital marketing, business informatics, or a comparable qualification.

Benefits

Joining alltours flugreisen gmbh means being part of a forward-thinking company that values innovation and teamwork. We offer:

• Career Development: Opportunities for continuous learning and career advancement.
• Remote Work Flexibility: The ability to work remotely while contributing to our vibrant team culture.
• Dynamic Work Environment: Engage with a team passionate about enhancing customer experiences in the travel industry.

Applying Guide

Are you ready to join our team? Follow these steps to apply:

1. Prepare Your Resume: Highlight your relevant experience and skills tailored for the Teamlead E-Commerce Management role.
2. Craft a Cover Letter: Share your enthusiasm for the position and explain how your background aligns with our needs.
3. Submit Your Application: Send your resume and cover letter through the application portal or the contact provided in the job listing.
4. Follow Up: If you don’t hear back within a week, feel free to follow up on your application status.
5. Interview Preparation: Be ready to discuss your experience and provide examples of past successes in e-commerce management.

APPLY HERE