We are searching for a dedicated and experienced Call Center Agent to join our team in Kuwait City. This is a fantastic opportunity for a passionate individual to play a vital role in our restaurant’s customer service operations.
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Responsibilities
- Customer Service: Handle incoming calls from customers, answer inquiries, and resolve issues in a friendly and professional manner.
- Order Taking: Take and process customer orders accurately and efficiently.
- Marketing and Sales: Promote restaurant offerings and encourage repeat business.
- Data Entry: Maintain accurate records of customer interactions and orders.
Qualifications
- Experience: 2-3 years of call center experience, preferably within the restaurant industry.
- Knowledge: Familiarity with restaurant operations and menus is a plus.
- Communication: Excellent verbal and written communication skills in Arabic.
- Customer Service: Strong customer service orientation and a commitment to exceeding expectations.
- Technical Skills: Proficiency with computers and call center software.
Benefits
- Competitive Salary: Earn a competitive salary between 300-350 KWD.
- Work Environment: Work in a fast-paced and dynamic call center environment.
- Growth Potential: Opportunities for career advancement within the company.
Application Instructions
If you meet the qualifications and are eager to join our team, please send your CV via WhatsApp to +965 60972794.
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