Front Line Group Services, a leading provider of home furniture transportation, delivery, customs clearance, and office relocation services in Kuwait, is seeking a skilled and customer-oriented Call Center Agent to join our team.
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Responsibilities
- Answer incoming calls from customers in a professional and timely manner.
- Provide information about our services and assist customers with booking appointments or placing orders.
- Handle customer inquiries and resolve complaints effectively.
- Schedule deliveries and coordinate with our logistics team.
- Process payments and handle billing inquiries.
- Maintain accurate records of customer interactions.
Qualifications
- Excellent communication and interpersonal skills.
- Fluency in English and Arabic.
- Strong problem-solving and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in using computers and office software.
Benefits
- Competitive salary and benefits package
- Opportunity to work in a dynamic and growing company.
- Potential for career advancement.
Application Instructions
Interested candidates should contact +965 96592201 for more information and to apply.
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