The INTERNATIONAL GROUP OF AAMINA is seeking talented and motivated individuals to join our growing call center team in Bnied Al Gar, Kuwait. In this dynamic role, you will be responsible for providing exceptional customer service through inbound and outbound calls. If you have a passion for communication, at least 2-3 years of call center experience, and fluency in Arabic, we encourage you to apply! (While male candidates are preferred, all qualified candidates are welcome to apply).
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Responsibilities (This will be discussed in more detail during the interview)
- Handle inbound and outbound customer calls in a professional and courteous manner.
- Provide accurate and timely information to customers.
- Address customer inquiries and concerns effectively.
- Resolve customer issues and complaints professionally.
- Upsell and cross-sell company products and services (discuss during interview).
- Follow established call scripts and procedures.
- Maintain accurate call records and reports.
Qualifications
- Arab nationality (fluency in Arabic is essential).
- Minimum 2-3 years of experience in a call center environment.
- Strong communication, interpersonal, and customer service skills.
- Excellent active listening skills.
- Ability to work independently and as part of a team.
- Proficient in computer skills, including data entry and CRM software (discuss during interview).
- Ability to work effectively under pressure and meet deadlines.
Benefits (details will be discussed during the interview)
- Competitive salary and benefits package (earning potential of 300-320 KWD).
- Comprehensive benefits package as per Kuwait labor law.
- Opportunity for professional growth and development within the company.
How to Apply
If you meet the requirements and are ready to join immediately, please send your CV to one of the following options:
- WhatsApp: +965 66455738 or +965 65058153
- Email: siddiq@aamina.group
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