Alshamel Medical Laboratories Management Co. is looking for a dedicated Customer Service/Receptionist to join our team. This role is essential for providing exceptional support and ensuring a positive experience for our customers in the healthcare sector.
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Responsibilities
- Customer Support:
- Provide high-quality customer support, addressing inquiries and managing service requests.
- Create a positive customer experience by ensuring satisfaction with our services.
- Administrative Duties:
- Perform data entry and maintain accurate customer records using computer systems.
- Assist in scheduling appointments and managing front desk operations efficiently.
- Communication:
- Utilize excellent written and verbal communication skills in both English and Arabic to interact effectively with customers and team members.
- Address customer concerns and resolve issues promptly.
Qualifications
- Education: Diploma or equivalent.
- Experience: Experience in customer service, preferably in the healthcare industry, is a plus.
- Skills:
- Strong attention to detail and ability to multitask effectively.
- Excellent problem-solving and decision-making skills.
- Ability to work collaboratively in a team environment.
- Female candidates of Arab nationality preferred.
What We Offer
- A dynamic work environment within the healthcare industry.
- Opportunities for professional growth and development.
- Competitive salary commensurate with experience and qualifications.
Application Instructions
Interested candidates are invited to apply by sending their resumes to hr@alshamelkw.com. For further inquiries, please contact +965 51729001.
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