At Tetra Pak, we are dedicated to making food safe and available everywhere. We are committed to protecting food, people, and the planet, touching millions of lives every day. As a global leader in food processing and packaging solutions, we are looking for a dynamic Services Sales Manager to join our team in Kuwait. In this role, you will drive top- and bottom-line growth while building strong customer relationships. This is an opportunity to be a part of an organization that values innovation, sustainability, and diversity.
Responsibilities
- Financial Target Delivery:
- Deliver financial targets for the Services business with allocated customers.
- Support Sales Managers/ATL to achieve top and bottom-line targets for your area of responsibility.
- Drive growth initiatives within the service business to ensure expansion from focus categories.
- Customer Relationship:
- Develop and execute account plans that integrate service contributions and time-bound objectives.
- Understand customer needs to provide tailored, profitable value offerings from Tetra Pak’s complete service portfolio.
- Capture and amplify the customer’s voice, addressing their concerns and closing any service gaps.
- Accelerate Sales Funnel:
- Prioritize opportunities based on customer needs and readiness (time and budget).
- Nurture and develop sales leads to convert them into opportunities.
- Accurately capture customer requirements to configure solutions that maximize mutual value.
- Lead generation through various channels (e.g., customer discussions, marketing campaigns, tenders, etc.).
- Develop integrated contracts and drive cross-selling opportunities.
- Planning & Forecasting:
- Conduct monthly forecasts for the Services business to ensure accurate production and financial planning.
- Commercial Compliance:
- Adhere to Tetra Pak’s commercial frameworks, including pricing, contract terms, and authorization matrices.
- Ensure proper and timely documentation of customer files and maintain commercial compliance.
Qualifications
- Minimum 3 years of experience in Sales/Account Management.
- Total of 5 years of experience in a corporate environment.
- Experience working within cross-functional teams and managing customer or project stakeholders.
- Proven experience in the Service Industry.
- Strong stakeholder management skills, with the ability to manage cross-functional challenges.
What We Offer
- A variety of exciting challenges with opportunities for growth and development in a global environment.
- A culture that encourages innovation, where industry experts drive visible results.
- Equal opportunity employment that values diversity and inclusion.
- Competitive compensation and benefits package, including flexible working arrangements.
Application Instructions
If you are passionate about making an impact and want to be part of our promise to protect food, people, and the planet, we invite you to apply through our careers page by September 2