DIGITAL FALCON is dedicated to promoting health and wellness through innovative fitness solutions. We are seeking a Wellness & Fitness Sales Specialist to join our team in Hawally, Kuwait. In this role, you will play a vital part in providing excellent customer service, managing memberships, and contributing to our sales goals. If you are passionate about fitness and enjoy working with people, we want to hear from you!
Key Responsibilities
As the Wellness & Fitness Sales Specialist, you will be responsible for:
- Reservations Management: Manage online and phone reservations efficiently to ensure smooth customer experiences.
- Customer Interaction: Inform customers about payment methods and verify credit card information.
- Guest Registration: Register guests by collecting necessary information upon their arrival.
- Welcoming Guests: Greet guests warmly, ensuring a positive first impression of our gym.
- Information Provision: Provide detailed information about gym facilities, services, and programs to potential members.
- Complaint Resolution: Address and resolve client complaints in a timely and professional manner.
- Sales and Retention: Maintain membership sales and retention programs, striving to meet or exceed financial goals related to membership.
- Closing Procedures: Conduct membership sale closing procedures, including handling applications and contracts.
Qualifications
To qualify for this role, you should have the following skills and experience:
- Work Experience: Previous experience as a Front Desk Agent, Receptionist, Sales Representative, or in a similar role is essential.
- Customer Service Attitude: Strong commitment to providing excellent customer service and fostering a welcoming environment.
- Communication Skills: Excellent verbal and written communication skills in English; proficiency in Arabic is a plus.
- Organizational Skills: Strong organizational skills to manage reservations and customer interactions effectively.
- Flexibility: Willingness to work on a rotational basis, accommodating various shifts.
- Sales Experience: Previous sales experience is highly desirable and will be considered a plus.
Benefits
Joining DIGITAL FALCON means becoming part of a vibrant community focused on health and wellness. We offer:
- Competitive salary
- Opportunities for professional development
- A dynamic work environment
- Employee discounts on gym memberships and services
- Flexible working hours
Application Instructions
If you are passionate about wellness and fitness and meet the qualifications listed above, we encourage you to apply.