Call Center Agent

Gathering Food Group is urgently hiring Call Center Agents for immediate joining. This role requires proficiency in both Arabic and English, with relevant experience in call center operations. Candidates should be willing to work night shifts and possess a transferable visa. This position offers a dynamic work environment and the opportunity to contribute to a leading organization in the food industry.

Responsibilities

• Handle Inbound and Outbound Calls: Manage customer inquiries, provide information, and address concerns in a professional manner.
• Communication: Effectively communicate in both Arabic and English to ensure clear and accurate information exchange.
• Customer Service: Provide excellent customer service, ensuring high levels of satisfaction.
• Record Keeping: Maintain accurate records of customer interactions and transactions.
• Issue Resolution: Address and resolve customer issues or complaints promptly and effectively.
• Team Collaboration: Work closely with other team members to achieve call center goals and maintain service standards.

Qualifications

• Languages: Proficiency in both Arabic and English is required.
• Visa: Transferable visa only.
• Experience: Relevant experience in a call center environment.
• Availability: Willingness to work night shifts.
• Skills: Strong communication and problem-solving skills.

Benefits

• Competitive salary and full-time employment.
• Opportunity to work with a leading company in the food industry.
• Immediate joining and dynamic work environment.

Application Instructions

Interested candidates should send their CV via WhatsApp to +965 55057800. Walk-in interviews are also available. Early application is encouraged as immediate joining is required.