We are seeking an experienced and dedicated Call Center Representative to join our team at the International Group of Aamina. This role requires excellent communication skills, problem-solving abilities, and a strong customer service mindset. The position offers a competitive salary and is open to male candidates of Arab nationality, with Visa 18 (Normal or Small Project).
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Responsibilities
- Handle inbound and outbound calls professionally and efficiently.
- Address customer inquiries, resolve issues, and provide accurate information.
- Maintain a high level of customer satisfaction by providing excellent service.
- Record and update customer information in the system.
- Collaborate with team members to ensure effective communication and problem resolution.
- Adhere to company policies and procedures during interactions.
- Meet individual and team performance goals.
Qualifications
- Nationality: Arab
- Gender: Male preferred
- Experience: Minimum 2-3 years in a call center or customer service environment.
- Must be ready to join immediately.
- Visa Type: 18 Normal or Small Project accepted.
- Strong communication skills in Arabic (English proficiency is a plus).
- Ability to work 9-hour shifts.
Benefits
- Salary: 300-350 KWD
- All other benefits as per Kuwait Labor Law (discuss during the interview).
- Supportive work environment with growth opportunities.
Application Instructions
If you meet the above requirements and are ready to start immediately, please send your CV via the following:
- WhatsApp: +965 65058153 / +965 66455738
- Email: siddiq@aamina.group
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