The USO is committed to serving the U.S. military and their families, and we are seeking a Center Operations Manager to oversee the operations of one or more USO Centers. This role is crucial in ensuring that our facilities provide a welcoming, safe, and well-maintained environment for visitors and guests. If you are passionate about making a difference and thrive in a dynamic, mission-driven environment, we invite you to join our team.
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Key Responsibilities
- Operational Oversight:
- Ensure that the USO Center is inviting, clean, and well-maintained for visitors.
- Manage equipment maintenance and adherence to sanitary guidelines and food-handling regulations.
- Program Management:
- Lead the planning, delivery, and evaluation of programs and events on and off military installations.
- Research and recommend new programs based on visitor needs and feedback.
- Team Leadership:
- Mentor and supervise USO Center staff and volunteers, overseeing recruitment, training, and recognition efforts.
- Foster a collaborative team environment focused on achieving the USO’s mission.
- Budgeting and Financial Management:
- Create and manage operating budgets, ensuring all activities are within budget limits.
- Prepare and present financial and operational reports, maintaining accurate records of transactions.
- Community Engagement:
- Develop and maintain relationships with U.S. Military personnel, local community leaders, and donors to enhance support for USO programs.
- Communicate effectively with internal and external stakeholders regarding operations and events.
- Safety and Compliance:
- Implement and enforce Standard Operating Procedures (SOPs) and Emergency Preparedness Plans (EPP).
- Conduct accountability checks and ensure compliance with safety regulations.
Qualifications
- Education:
- High School Diploma required; Bachelor’s Degree preferred.
- Experience:
- 5+ years in business operations, event management, or marketing, including at least 1 year in a supervisory role.
- Experience in a non-profit, military, multicultural, or global organization preferred.
- Skills:
- Proficient in Microsoft Office Suite and familiar with various software applications, including volunteer management tools and social media platforms.
- Strong interpersonal, customer service, and problem-solving abilities.
- Language:
- Fluency in English; proficiency in the local language preferred.
- Attributes:
- Demonstrated initiative and ability to adapt to changing needs.
- Strong attention to detail and ability to manage multiple projects.
Company Culture
The USO is proud to be recognized as a Certified Great Place to Work for 2023-2024. Our team members experience a culture that values community contribution, collaboration, and respect. With generous benefits, including paid time off for volunteer days and military leave, our organization prioritizes the well-being of its employees.
Application Instructions
Interested candidates must submit a resume and cover letter to be considered for this position. A background check, including education, criminal, and driving history, will be conducted.
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