We are looking for an experienced Gerente to lead our team in ensuring the highest standards of service and operational efficiency. This position is crucial for maintaining the luxury brand reputation of Grand Hyatt and for driving guest satisfaction.
Key Responsibilities
- Leadership: Oversee daily operations, ensuring a seamless guest experience while leading a team of hospitality professionals.
- Guest Relations: Enhance guest satisfaction by addressing concerns and ensuring all service standards are met or exceeded.
- Staff Management: Recruit, train, and mentor team members, fostering a positive work environment and encouraging professional development.
- Operational Excellence: Implement and monitor operational procedures and standards to optimize efficiency and profitability.
- Financial Management: Assist in budgeting and financial planning, ensuring the department operates within budgetary guidelines.
Qualifications
- Experience: Minimum of [insert required years] years of experience in hotel management or a similar role, preferably within luxury hospitality.
- Education: Bachelor’s degree in Hospitality Management or related field is preferred.
- Skills:
- Strong leadership and interpersonal skills.
- Excellent communication skills in English (additional languages are a plus).
- Proven ability to manage multiple priorities and maintain a high level of professionalism in a fast-paced environment.
Work Environment
This is an on-site, full-time position located in Kuwait City, Al Asimah.
Application Process
If you are passionate about hospitality and possess the skills and experience we are looking for, please submit your resume to Grand Hyatt Careers with the subject line “Gerente Application.”