PC Operator / Call Center Agent

PC Operator / Call Center Agent

We are looking for a skilled PC Operator/Call Center Agent to join our team in Kuwait City. This full-time position is ideal for candidates with a strong background in computer operations and customer service. If you are fluent in Arabic and English and have experience in handling emergency calls and helpdesk support, we encourage you to apply!


Responsibilities

  • Operate computer systems to manage calls and provide customer support.
  • Respond to emergency hotline and helpdesk inquiries efficiently and professionally.
  • Utilize portable radios and other communication devices to assist in emergency situations.
  • Maintain accurate records of calls and services provided.
  • Collaborate with team members to ensure all inquiries and emergencies are handled promptly.
  • Provide training and support to new team members as needed.

Qualifications

  • Education: Secondary School diploma with a minimum of 1 year of training in computer operations.
  • Experience: At least 4 years of experience in a call center or similar role, with expertise in hotline and emergency lines.
  • Language Skills: Fluency in both Arabic and English is essential.
  • Technical Skills: Proficiency in computer operations and related software.
  • Training: Must have training in supporting all services offered by the center.

Benefits

  • Compensation: Competitive salary based on experience.
  • Accommodation: Free food and accommodation provided.
  • Visa: Visa transfer available for eligible candidates.
  • Work Environment: Join a supportive team with opportunities for professional growth.

Application Instructions

Interested candidates are invited to send their resume with relevant details via WhatsApp to +965 95592141.

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