A leading restaurant and catering company in Kuwait is seeking a highly motivated Quality Control Officer to join the team. The successful candidate will be responsible for maintaining and enhancing the quality of food, services, and hygiene across all operations. This role is crucial in ensuring compliance with food safety standards and delivering a superior customer experience.
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Responsibilities
- Monitor Food Quality: Ensure that all food preparation processes meet strict food safety and quality standards.
- Hygiene and Safety Inspections: Conduct routine checks of the kitchen, dining areas, storage spaces, and sanitation facilities to ensure hygiene regulations are adhered to.
- Supplier Quality Audits: Oversee the quality of raw ingredients delivered by suppliers, and coordinate corrective actions when necessary.
- Customer Service Quality: Gather and analyze customer feedback to identify areas for improvement in service and food quality. Provide staff training on quality standards and customer service excellence.
- Documentation and Reporting: Maintain detailed records of inspections, quality checks, and corrective actions. Develop and update Standard Operating Procedures (SOPs) related to food and service quality.
- Continuous Improvement: Lead initiatives for improving food quality, safety standards, and staff training. Stay updated on industry best practices and implement changes to enhance overall quality.
Qualifications
- Educational Background: Bachelor’s degree in Food Science, Hospitality Management, or a related field.
- Experience: 2-4 years of experience in quality control, preferably in the restaurant or hospitality industry.
- Knowledge: Thorough understanding of food safety standards such as HACCP or ISO 22000. Familiarity with restaurant operations and customer service principles.
- Skills:
- Strong attention to detail.
- Excellent communication and leadership abilities.
- Ability to identify problems and provide effective solutions.
- Analytical mindset to monitor trends and make improvements.
Benefits
- Competitive salary package (discuss during the interview).
- Opportunity to work in a dynamic restaurant and catering environment.
- Training and professional development opportunities.
- (Discuss during the interview) – potential additional benefits such as health insurance or performance bonuses.
Application Instructions
Interested candidates should submit their resume to +965 67603998 to be considered for this role. Immediate joiners will be given preference.
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