Talabat is the leading technology-driven delivery platform in the Middle East and North Africa (MENA) region. Founded in 2004 in Kuwait and acquired by Delivery Hero in 2015, we leverage local knowledge and global expertise to deliver innovative solutions such as q-commerce, cloud kitchens, autonomous delivery vehicles, and sustainable packaging. Operating in 9 countries with over 4,500 employees, we collaborate with over 27,000 brands and 50,000 branches to deliver an exceptional food and grocery experience. Talabat mart (tMart) delivers groceries to customers in record time—30 minutes or less—in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE.
We are looking for a Senior Coordinator Quality Control to join our growing team in Kuwait. This role will ensure the highest standards of quality, freshness, and food safety for products moving through our distribution center, maintaining Talabat’s commitment to excellence and customer satisfaction.
Key Responsibilities
- Quality Assurance: Oversee the quality, freshness, and food safety of products from suppliers through distribution centers to stores.
- Product Inspection: Inspect inbound and outbound products to ensure they meet predefined quality standards.
- Compliance Oversight: Ensure 3rd party compliance with Talabat policies related to stock management, including inbound, storage, handling, and outbound processes.
- Team Communication: Collaborate with the commercial team to address quality concerns for products received at the distribution center.
- Inventory Monitoring: Conduct regular cycle counts and ensure ready-to-ship orders meet quality standards.
- Issue Reporting: Report and escalate significant issues to inventory control (IC) management promptly.
- Performance Monitoring: Monitor warehouse activities and practices, preparing detailed management and technical reports for further improvements.
- Staff Training: Identify training needs for 3rd party staff and recommend required improvements to management.
- Policy Implementation: Review the implementation of approved policies, procedures, and quality standards to maintain operational excellence.
Qualifications
- Experience: Minimum of 3 years of experience in the FMCG (Fast-Moving Consumer Goods) or Retail business.
- Technical Skills: Proficiency in MS Excel for data analysis and inventory tracking.
- Languages: Fluency in English is essential. Knowledge of Arabic is preferred.
- Communication Skills: Strong interpersonal and communication skills, with the ability to work effectively in a fast-paced environment.
Benefits
- Competitive Salary: Receive a market-competitive salary based on your experience and qualifications.
- Career Development: Grow with one of the leading tech companies in the region, with opportunities for advancement and skill enhancement.
- Work Environment: Join a dynamic and multicultural workplace that values innovation, collaboration, and professional growth.
- Employee Perks: Access to exclusive discounts, well-being programs, and team events.
Note: Detailed benefits package will be discussed during the interview.
Application Instructions
If you meet the qualifications and are excited to be part of a fast-paced, innovative team, we encourage you to apply!
To apply, please submit your updated resume along with a cover letter explaining your relevant experience and why you are a good fit for this role.