Join Catus Food Group as a Head Waitress in Salmiya, Kuwait! We are looking for a dedicated and enthusiastic individual to provide excellent service and create a welcoming atmosphere for our customers. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity for you. Become part of a team that values your contributions and strives for customer satisfaction.
| Basic Details | |
|---|---|
| Experience | 1 - 2 Years |
| Location | Kuwait |
| Qualification | Mentioned Below |
| Benefits: | Mentioned Below |
| Posted | |
| Job Type | Full-Time |
| Posted by | Hamna (Senior HR) |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Responsibilities
As a Head Waitress, your key responsibilities will include:
- Welcoming Customers: Greet guests warmly as they arrive to create a friendly and inviting atmosphere.
- Providing Excellent Service: Take care of customers throughout their dining experience, ensuring they feel valued and attended to.
- Handling Complaints: Address customer complaints and concerns professionally and promptly to ensure satisfaction.
- Listening to Feedback: Actively listen to customer feedback and make adjustments as needed to improve their experience.
- Taking Quick Action: Respond quickly to any issues that arise during service, ensuring smooth operations.
- Staying Calm Under Pressure: Maintain a calm demeanor during busy times, setting an example for the team and ensuring a positive environment.
Qualifications
To succeed in this role, you should have:
- Experience: Previous experience in a waitstaff role or similar position is preferred.
- Customer Service Skills: A strong customer service attitude with the ability to engage and support guests effectively.
- Communication Skills: Excellent verbal communication skills to interact with customers and team members.
- Problem-Solving Abilities: Strong ability to handle complaints and resolve issues promptly and effectively.
- Team Player: A collaborative spirit with a willingness to work with others to provide outstanding service.
Benefits
At Catus Food Group, we offer a competitive salary and a supportive work environment. Benefits include:
- Health Insurance: Comprehensive medical coverage to support your well-being.
- Professional Development: Opportunities for training and growth within the company.
- Dynamic Work Environment: Join a team that values collaboration and teamwork in a vibrant setting.
Applying Guide
Ready to apply for the Head Waitress position? Follow these simple steps:
- Update Your Resume: Make sure your resume is up-to-date and highlights your relevant experience and skills.
- Write a Cover Letter: Craft a brief cover letter explaining why you are a great fit for this role and how your background aligns with our values.
- Submit Your Application: Send your resume and cover letter . Please include “Application for Head Waitress” in the subject line.
- Follow Up: After submitting your application, feel free to reach out to us . if you have any questions.
- Prepare for Interviews: If selected for an interview, research Catus Food Group and be ready to discuss your experience and how you can contribute to our team.
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